I think confrontation is healthy, because it clears the air very quickly. — Bill Parcells
Leaders must be willing to have difficult conversations.
🚫 Many leaders avoid difficult conversations for various reasons
↳ Personal Discomfort / Fear of Conflict
↳ Misguided “Peacekeeping” / Think It’s Unkind
↳ Unpredictability / Uncertain Outcome
❌ Cost of not having difficult conversations
↳ Trust Erodes
↳ Performance Deteriorates
↳ Increased Turnover
🌱 How to have difficult conversations
🗝️ Prepare Thoroughly
🗝️ Exercise Your Emotional Intelligence
🗝️ Define Your Purpose and Outcome (Detach from Outcome and Focus on Communicating Clearly)
🗝️ Gather Facts and Specific Examples
🗝️ Remain Open to Exploring Their Perspective
🗝️ Focus on Problem-Solving
🗝️ Follow Up
🎯 Leaders, acknowledge the discomfort/anxiety and have the difficult conversation–period. Effective leadership requires the ability to have difficult conversations constructively by developing strong communication skills–which are only developed through practice.
💡 BONUS: Reduce the need for difficult conversations by preventing conflict in the first place.
💎 Exceptional Leader Practice:
⭐ Be Willing to Have Difficult Conversations
⭐ Leadership Comes with Challenges
⭐ Difficult Conversations are An Opportunity to Develop Your Communication (and Leadership)
⭐ Avoiding Difficult Conversations Can Be Costly
⭐ Navigating Difficult Conversations is a Skill (That Must Be Practiced to Improve)
You got this!
♻️ Feel free to repost with your community.
🔔 Follow Joy and Mosaic Presence, Inc. for more.
💎 Leadership is an inside-out game.
For even more Exceptional Leader Practices, join our mailing list.
Who do you know that’s ready to inspire consistent high performance through regenerative practices? Today’s complex interconnections, e.g., global markets, require a systemic, long-term leadership approach to drive success.
Reach out for a complimentary 30-minute strategy consultation.
#EngineeringLeadershipAdvising #LeadershipDevelopment #Leadership #Engineering #MindsetCoaching #Coaching #Technology
✨If you think no one cares about you, I do.